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هام جدا: جهاز حماية المستهلك بيساعدك و بيعلن المستندات المطلوبة للتقدم بشكوى

HayeilTV

13 أبريل 2023

الرئيسية اخبار

+حجم الخط-

أصدر جهاز حماية المستهلك بيانا بعدد من النصائح للمواطنين الذين تعرضوا لمشكلة أو لديهم شكوي أثناء شراءهم لأي منتج والاتصال على رقم الجهاز ١٩٨٥٥

وأشار الجهاز في بيانه إلى أنه ينبغي توافر عدد من المستندات الأساسية المطلوبة للتقدم بشكوي للجهاز وهي بيانات الشاكي- صورة الرقم القومي- الفاتورة- الضمانوتختلف المستندات الإضافية حسب نوع كل شكوي .

جهاز حماية المستهلك يعلن المستندات المطلوبة للتقدم بشكوي

🔴 إذا كانت الشكوي 《 سلع معمرة 》 يضاف إيصال الصيانة إن وجد .

🔴 إذا كانت الشكوي 《 سيارات 》 يضاف رخصة السيارة- إيصالات الصيانة .

🔴 إذا كانت الشكوى 《أجهزة المحمول وأجهزة الكمبيوتر 》 يضاف إيصال تسليم الجهاز للوكيل .

🔴 إذا كانت الشكوي مرافق 《 الكهرباء / الغاز / المياه 》 يضاف إيصال الإستهلاك.

🔴 إذا كانت الشكوي 《 الإتصالات والإنترنت》 يضاف رقم الخط محل الشكوي والفاتورة إن وجد .

🔴 إذا كانت الشكوي 《 تسوق إلكتروني 》 صورة من الطلب أو رقم الطلب وإيصال الشحن .

author-img

HayeilTV

إظهار التعليقات

تعليق عادي
تعليق متطور

عن طريق المحرر بالاسفل يمكنك اضافة تعليق متطور كتعليق بصورة او فيديو يوتيوب او كود او اقتباس فقط قم بادخال الكود او النص للاقتباس او رابط صورة او فيديو يوتيوب ثم اضغط على الزر بالاسفل للتحويل قم بنسخ النتيجة واستخدمها للتعليق

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